Events
November 26–Dec 2, 2018
November 2018

Event Details
At Springload we make the things that matter better. In spirit of this, we are keen to work with a chosen partner who wants to create a digital product for
Event Details
At Springload we make the things that matter better. In spirit of this, we are keen to work with a chosen partner who wants to create a digital product for the greater good! If this is you, get in touch!
To kick off the product development we will conduct a 5-day intensive Human-Centered Design Sprint. Showcased at the end of Experience Week, we will aim to research, prototype and test a specific business problem. This proven methodology supports us in forming the foundation of a truly innovative solution, guided by your users’ needs and motivations.
Limited spaces available, contact Springload to get involved today.
Time
26 (Monday) 09:00 - 30 (Friday) 17:30 NZT
Attendance:
PRIVATE | PAID
Interested in this event?
Find out more
Event Details
The Design and Facilitation Masterclass is an intensive 2-day, experiential deep dive into the world of collaboration design and facilitation. The training will cover the journey from initial contact with a
Event Details
The Design and Facilitation Masterclass is an intensive 2-day, experiential deep dive into the world of collaboration design and facilitation.
The training will cover the journey from initial contact with a client (internal or external) through to post-workshop activities. At each stage, we will include the use of tools, models, frameworks and real-life stories to deepen the learning. The course will build on Design Thinking and MG Taylor methodologies but doesn’t require pre-existing knowledge.
Time
26 (Monday) 09:00 - 27 (Tuesday) 17:30 NZT
Location
Out Of Office
Level 3, 11 Vivian Street
Attendance:
PAID | PUBLIC
Interested in this event?
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Event Details
A Creative HQ Design Sprint is delivered over 5 working days, using multi-disciplinary teams (of around 7-8 team members) with the aim to develop and test a solution concept to
Event Details
A Creative HQ Design Sprint is delivered over 5 working days, using multi-disciplinary teams (of around 7-8 team members) with the aim to develop and test a solution concept to a specific business problem.
Creative HQ have delivered Design Sprints to a range of companies and agencies. We work within the highly structured process developed by Google Ventures and will facilitate with coaching and mentoring support on key techniques.
Time
26 (Monday) 09:00 - 30 (Friday) 17:30
Attendance:
PRIVATE | PAID
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Event Details
Event Details
Human Skills are the core skills we need to work and live effectively with other humans. Our content draws on timeless principles and research-based frameworks that are being applied in top organisations around the world.
This is a fun and experiential workshop designed to teach you:
-Tools for giving and receiving feedback effectively
-The importance of trust, empathy and psychological safety in teams
-A practice to increase empathy
Organiser
Enspiral Dev Academy L2 275 Cuba Street, Te Aro, Wellington
Time
(Monday) 18:30 - 20:00 NZT
Location
Enspiral Dev Academy
L2 275 Cuba Street, Te Aro
Attendance:
PUBLIC | PAID
Interested in this event?
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Event Details
Ever wonder why some organisations and teams are so innovative while others, like Kodak and Blockbuster, seem to be victims of progress? In this period of massive societal disruption, every organisation
Event Details
Ever wonder why some organisations and teams are so innovative while others, like Kodak and Blockbuster, seem to be victims of progress?
In this period of massive societal disruption, every organisation and team needs to innovate or suffer the consequences.
We have been fed a lie: that only a lucky few individuals are born with the gifts of creativity and innovation. Learn why real innovation happens in teams, but only when you know how to unlock the potential of the whole brain.
Time
(Tuesday) 09:00 - 16:00
Attendance:
PAID
Interested in this event?
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Event Details
Creating better customer experiences is critical to any organisation, so join us to debate the challenges and identify the solutions to meaningful customer and citizen engagement that lead
Event Details
Creating better customer experiences is critical to any organisation, so join us to debate the challenges and identify the solutions to meaningful customer and citizen engagement that lead to great experiences.
Why do many organisations rely on traditional consultation and research processes to understand customers’ life and wellbeing needs?
How do we transition to empathetic, transparent and continuous engagement? And how can we measure the ROI that genuine engagement can deliver?
Is there a miracle answer?
Bring your bright ideas and be ready to share experiences and join a conversation that will last well beyond Experience Week.
Places are strictly limited. Reservations are mandatory.
Time
(Tuesday) 09:30 - 12:30 NZT
Attendance:
PUBLIC | FREE
Interested in this event?
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Event Details
Come and create “Things from the Future” with Chris Jackson. In small teams, you will use a fun, futures-oriented card game as a catalyst to develop ideas. You will then prototype
Event Details
Come and create “Things from the Future” with Chris Jackson. In small teams, you will use a fun, futures-oriented card game as a catalyst to develop ideas.
You will then prototype your favourite things, reflecting on their meaning and implications for the future.
This is a free event, so you will be required to bring 1 inexpensive prototyping material.
Attend if you want to move beyond design thinking, or your role relates to creative leadership, strategy or innovation.
Workshop 1: 10:00am – 12:00pm
Workshop 2: 2:00pm – 4:00pm
Time
(Tuesday) 10:00 - 12:00 NZT
Location
Main Events Space, BizDoJo
115 Tory St, Te Aro,
Attendance:
FREE | PUBLIC
Interested in this event?
Register now!
Event Details
The success of any enterprise is fully dependent on the ability of the people in it to thrive, flourish and perform at their best. However, it’s all too easy to
Event Details
The success of any enterprise is fully dependent on the ability of the people in it to thrive, flourish and perform at their best. However, it’s all too easy to be swamped by feelings of uncertainty, imposter syndrome, stress, anxiety etc.
In this three-hour, high-energy and very interactive workshop, we will explore how our mindset is critical for us to achieve the levels of positive change and impact that we want to make. After all the mind is everything. What we think, we become.
Event will run based on ticket presales – for tickets, find out more.
Time
(Tuesday) 14:00 - 17:00
Attendance:
PAID
Interested in this event?
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Event Details
Startup Garage is Creative HQ’s event series, also sponsored by Iwantmyname. On the 27th November, Startup Garage is working with Hutt City Council, The Settlement and a big thanks to WREDA
Event Details
Startup Garage is Creative HQ’s event series, also sponsored by Iwantmyname.
On the 27th November, Startup Garage is working with Hutt City Council, The Settlement and a big thanks to WREDA and the U.S. Embassy for bringing Gary Bolles to Wellington who will give a talk focused on the Future of Work. Gary Bolles is the Chair for the Future of Work for Singularity University and an internationally acclaimed speaker and consultant. Author of the world-renowned book, What Color is Your Parachute? His focus is on the strategies for helping individuals, organizations, communities, and countries to thrive in the transition to a digital work economy.
Bolles leads Singularity University’s efforts to empower a global community with the mindset, skillset, and network to create an abundant future of work and learning. In the seismic transition to what Bolles calls the digital work economy, individuals, organizations, communities, and countries all need to develop a shared understanding of the dynamics of disruptive change, collaborate on the development of effective strategies, and ensure that all people have access to meaningful work and lifelong learning opportunities.
Time
(Tuesday) 18:00 - 19:30 NZT
Attendance:
PUBLIC | FREE
Interested in this event?
RSVP NOW
Event Details
Event Details
Philippe Coullomb (transformation designer) and Peter Fletcher-Dobson (Innovation Consultant, Digital Strategist, Futurist) will hold a collaborative workshop to explore a concrete example of how to drive social change through storytelling.
In the morning, we will identify a societal systemic issue and reflect on how the change the current narrative around to affect change.
In the afternoon, we will explore how to create stories that can amplify the narrative developed in the morning.
Time
(Wednesday) 08:30 - 17:00 NZT
Location
Out Of Office
Level 3, 11 Vivian Street
Attendance:
PAID | PUBLIC
Interested in this event?
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Event Details
We all know that ‘culture eats strategy for breakfast’. But what does this really mean and how can you use this insight to make your change initiative actually get traction? Discover
Event Details
We all know that ‘culture eats strategy for breakfast’. But what does this really mean and how can you use this insight to make your change initiative actually get traction?
Discover why logic and clear direction are only half the picture, and why understanding values and emotions is so important for change initiatives.
Bring your own organisational change challenges along and we’ll explore what’s working, what’s not and why – and most importantly, what you need to do to make it stick!
Time
(Wednesday) 09:00 - 16:00
Attendance:
PAID
Interested in this event?
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Event Details
A practical and interactive 2,5 hour workshop to introduce the energy gainers and drainers notions by using the MBTI. The Myers-Briggs Type Indicator is the most valid, reliable and widely used
Event Details
A practical and interactive 2,5 hour workshop to introduce the energy gainers and drainers notions by using the MBTI.
The Myers-Briggs Type Indicator is the most valid, reliable and widely used personality assessment tool for improving how to communicate, work and learn.
Whatever is your professional background, you will develop a new language for appreciating and working through interpersonal differences without judgment.
This discovery workshop is ideal if you are interested to know more about yourself, and therefore about others’ behaviours, in particular where you get your energy from (comfort/effort zones). It will allow you to understand how your personality preference impact your relationship at work and at home
Benefits:
The information gained from understanding your Myer Biggs type and having someone work this through with you will be a memorable experience for many years to come and something that you continue to tap into – both in your personal and working life.
Organiser
Aleth Doat
Time
(Wednesday) 17:30 - 20:00 NZT
Location
Out Of Office
Level 3, 11 Vivian Street
Interested in this event?
Find out more
Event Details
Event Details
Having a deep level of empathy — knowing what your customers truly value — is essential in creating products, services and experiences that create long-term meaningful relationships.
This course is an immersive ‘how to’ into the world of effective design research. You will examine how to dig below what people tell you they do, into what they actually do, and then how to make sense of this information in a meaningful way.
Organiser

Empathy Level 1, 1 Ghuznee Street, Wellington 6011
Time
(Thursday) 09:00 - 17:00 NZT
Location
Out Of Office
Level 3, 11 Vivian Street
Attendance:
PUBLIC | PAID
Interested in this event?
Find out moreEvent Details
Event Details
Join the Human Rights Commission and the team from Where to From Here to explore how we can enhance the voice of disabled people and allies to advocate to achieve better outcomes for disabled New Zealanders.
This International Day of Persons with Disabilities (Monday 3 December) is about empowering us all to ensure that human rights are everybody’s right. Come with your ideas, creativity and passion to make this happen. NZSL Interpreters will be available. Afternoon tea will be provided.
Organiser
New Zealand Human Rights Commission Level 8, 44-52 The Terrace, Wellington 6011
Time
(Thursday) 12:30 - 16:30 NZT
Location
Human Rights Commission
44-52 The Terrace
Attendance:
PUBLIC | FREE
Interested in this event?
Find out more
Event Details
Lauren Skogstad (Experience Director) and Matt Bilson (Technical Director) will hold an interactive talk on how to tackle emerging technologies with a human-centered approach. People are inspired by new innovations from
Event Details
Lauren Skogstad (Experience Director) and Matt Bilson (Technical Director) will hold an interactive talk on how to tackle emerging technologies with a human-centered approach.
People are inspired by new innovations from chatbots to artificial intelligence – but how do we design for these technologies while keeping customers at the heart?
Limited spaces available.
Time
(Thursday) 15:30 - 17:30
Attendance:
FREE | PUBLIC
Interested in this event?
Find out more
Event Details
Event Details
Gather with other human-centred design, user experience, and ethnography enthusiasts to hear Empathy team members revisit quickfire presentations they shared at EPIC — the world’s leading conference on ethnography in business.
Organiser

Empathy Level 1, 1 Ghuznee Street, Wellington 6011
Time
(Thursday) 17:30 - 18:30 NZT
Location
Empathy
Level 1, 1 Ghuznee Street
Interested in this event?
Find out more29nov17:3019:00Agile strategic planning in the digital age17:30 - 19:00 Organiser: wheretofromhere?

Event Details
Philippe Coullomb (CEO at wheretofromhere?) will hold an interactive talk on how to re-invent strategic planning to embrace the challenges of the digital age. In most organisations, the strategic planning process
Event Details
Philippe Coullomb (CEO at wheretofromhere?) will hold an interactive talk on how to re-invent strategic planning to embrace the challenges of the digital age.
In most organisations, the strategic planning process hasn’t evolved much over the past decades while the pace of change inside and outside the organisation has not ceased to accelerate. Why are most current practices outdated and how can we re-invent them?
Time
(Thursday) 17:30 - 19:00
Location
Out Of Office
Level 3, 11 Vivian Street
Interested in this event?
Find out more
Event Details
Event Details
Many organisations, public and private, are operating innovation hubs and collaboration zones in NZ.
On the surface, they all look similar but when you look closer, they often serve different purposes & operate differently. If you own or operate an such a capability, this workshop is an opportunity for you to learn from others about their model and to network with peers from various industries.
In the workshop, we will consider questions like service catalogue, governance, capacity, funding, etc.
Time
(Friday) 09:00 - 12:30
Location
Out Of Office
Level 3, 11 Vivian Street
Attendance:
PRIVATE | FREE
Interested in this event?
Find out more
Event Details
Event Details
In this interactive workshop, we’ll work in teams to solve a real client’s challenge.
Each team will have a UX expert from Davanti to give guidance, and contribute at each step of the process. We’ll pause throughout the day to explain each phase of the Human-Centered Design process and share knowledge about how we do things at Davanti. Everything will be 100% authentic; the client, the challenge, the users.
Experience what it’s like to work in one of the best UX design teams in New Zealand.
Time
(Friday) 09:00 - 16:00 NZT
Location
Davanti
Meridian Building, Level 1, 33 Customhouse Quay
Attendance:
PUBLIC | FREE
Interested in this event?
Find out more
Event Details
Event Details
Great journeys are easy, safe, connected and keep New Zealand moving.
We want Wellingtonians’ journeys to:
Be safe from serious harm
Be accessible to everyone
Support a vibrant and interactive city
Interact reasonably with people, places and environment.
What does this journey look like for you? We want to hear your ideas and work with you to create Wellington’s best journeys.
Time
(Friday) 10:00 - 13:00 NZT
Location
DIA Service Innovation Lab
Level 4, 191 Thorndon Quay
Interested in this event?
Find out more30nov14:0015:00Introduction to Impact Measurement14:00 - 15:00 NZT

Event Details
Understanding business is essential to the success and sustainability of an enterprise but understanding your problem and more importantly the humans at the centre of your work is pivotal to
Event Details
Understanding business is essential to the success and sustainability of an enterprise but understanding your problem and more importantly the humans at the centre of your work is pivotal to truly achieving change.
We will take you through the basics of understanding and communicating your story of social and/or environmental impact.
This workshop will cover:
- Understanding the change you want to make in the world with some provocation of taking a systems-led leadership approach
- Cutting through the jargon – what do we mean by impact, outputs and outcomes?
- Why should we take an impact-focused approach?
- How to use the theory of change framework to tell your story of impact
- A few simple tips for next steps
- You will have some useful tools to help you better understand the impact you are creating, communicate that impact to others and know whether what you are doing is working to address social and environmental challenges.
Introduction to impact measurement is suitable for organisations starting their journey towards adopting an impact-focused approach.
Time
(Friday) 14:00 - 15:00 NZT
Interested in this event?
Find out more30nov18:0022:00Experience Week Showcase18:00 - 22:00 NZT Organiser: Springload
Event Details
And it’s a wrap! We’re celebrating the end of Experience Week 2018 by throwing a party, and we want you to join us. Come along and enjoy a showcase of a
Event Details
And it’s a wrap! We’re celebrating the end of Experience Week 2018 by throwing a party, and we want you to join us.
Come along and enjoy a showcase of a week’s work of intensive human-centred design thinking. This is the perfect opportunity to get a sneak peek of the events you missed during the week and to hear from key note speakers from foundation partners Wheretofromhere?, Creative HQ and Springload.
The night will be topped off by beer, kai and the opportunity to network with some like-minded folks around town.
Tickets are free, but availability is limited so please register to secure your spot.
Time
(Friday) 18:00 - 22:00 NZT
Interested in this event?
Find out moreKeen to know more as it happens?









